Tenant
Photograph the location, avoid disturbance and report the observation through the agreed channel.
Coordinate evidence, access and communication
When suspected activity is reported in a rental property, practical priorities are preserving evidence, recording where it was found and arranging appropriate access.
Photograph the location, avoid disturbance and report the observation through the agreed channel.
Pass on the unedited report, coordinate access and retain records.
Provide earlier reports or treatment records and confirm decisions without assuming this guide determines legal responsibility.
Share occupancy and access constraints when arranging the service.
For intermittently occupied properties, use a repeatable away-from-property record.